ACTIVE ORDERS
Patient
Printed model arches
Choose the arch needed. Select Both when the lab should print upper and lower models, then enter the quantity for each arch.
Source & scan files
Uploading or sending a scan does not mean it has been checked. The lab confirms the correct files before production.
The lab handles orientation, basing, and print preparation.
Timing & notes
This records submission authorization; it is not a substitute for any required signed work order.
IN TRANSIT
Order estimates — separate from issued invoices
Do not add these estimates to invoice balances.
OFFICE, DOCTORS & BILLING
Billing details are contact information. Prices, approval, invoices, payments and credits remain controlled by the lab.
RETURN SHIPPING DESTINATION
The lab uses this address when returning completed models. It is kept separate from billing information.
SAVED CASE PRESETS
NOTIFICATIONS
These preferences are saved with your office settings. Email delivery depends on the lab’s configured notification service; saving a preference does not confirm delivery.
Message about an order
This opens your secure case conversation in Lab Manager. Messages stay with the order; they are not emailed.
General or billing question
Email lab@fititmyway.comOpens your email app. Send the email there; opening it does not mean it was sent. Keep patient details in the secure case conversation.
